Previous Work

USING SUCCESS MODELS

We help our clients and partners utilize the power of success models and experience design thinking throughout their organizations.  Take a look at some of the ways in which we have helped them, their products, and their business, by utilizing our data driven approach to achieve results.  Through workshops, trainings, experience reviews, and evaluations, our data models are used to rapidly bring tangible impact and sustainable results.

 
 

Experience Reviews and Product Improvement

 

“It is amazing to see them at work, how they transform all the complexity into something that the whole organization can stand behind and drive towards, allowing us to understand what decisions will have the best chance of success.

— VP, B2B Sales and Innovation

 

Workshops and Delivery Enablement

 

“We can take a complex ecosystem and understand where solutions will have impact, what we need to solve for, and how we can come together to solve where others may have missed.”

— VP, Workplace and Mobility

 

Evaluations

 

They are experts at identifying the gap between our companies’ perception of satisfaction and the customer’s actual experience and the formulation of the plan to improve that satisfaction.  They have a very effective and scientific way to gather feedback, analyze it, and present recommendations.

I’ve seen them in action at Nike, and the sessions were, by far, the most informative, and directive.”

— Vice President, Client Services


 

Other Applications of Our Data Driven Approach

my employee came back like he had seen the light. This is exactly what we need, I am so excited to get immersed in this subject.

— Executive Leadership