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About Us About Us The Approach Our Work Services Experience Reviews Trainings Workshops Success Models Customer Service Experience Customer Experience Maturity IT Experience Restaurant Experience Meeting Experience People & Culture Models Support Experience News & Resources News Speaking Engagements The Book Course
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Common Pitfalls and Considerations When Evaluating Experiences

With the ever-increasing popularity of focus on the Customer Experience, we are seeing a rise in the number of companies who are incorporating some form of experience evaluation for their concepts and prototypes during their creative process, in an effort to rapidly iterate and support better decision-making.

Sarah DeaneJuly 21, 2016Posted on The Huffington Post, 1
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Employee Engagement isn’t Just Providing Tools and Tweets

Sarah DeaneJuly 27, 2016Posted on The Huffington Post, 1
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How do External Variables and Customer Service Affect Brand Experience?

Sarah DeaneJuly 11, 2016Posted on The Huffington Post, 1

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