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About Us The Approach Our Work
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About Us About Us The Approach Our Work Services Experience Reviews Trainings Workshops Success Models Customer Service Experience Customer Experience Maturity IT Experience Restaurant Experience Meeting Experience People & Culture Models Support Experience News & Resources News Speaking Engagements The Book Course
EffectUX
Contact Us
Building Experience Labs (because usability labs do not always cut it)
Building Experience Labs (because usability labs do not always cut it)

Providing a 360 view into the experience, Experience Labs enables teams to test their holistic experience across all levels of granularities.  We have experience designing, building, and operating Experience Labs.

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Sarah DeaneOctober 9, 2018
Creating Data Driven Profiles to Drive a Culture of Experience
Creating Data Driven Profiles to Drive a Culture of Experience

Created profiles using our data driven methodology that raised the understanding, consistency, and impact of the organizations roadmap for user experience.

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Sarah DeaneOctober 9, 2018
Building an Experience Focused Team and Cross Functional Process
Building an Experience Focused Team and Cross Functional Process

Assessed the team skills and identified gaps to build out a team optimized for cost and skill set.  Implemented their cross functional process with the right elemental metrics in place to drive a 40% increase in Customer Satisfaction.

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Sarah DeaneOctober 9, 2018

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