Get a kickstart in Experience strategy
STRATEGY SESSIONS THAT PROVIDE LEADERSHIP AND TEAMS THE MINDSET AND TOOLS TO BUILD UPON
Our 1-2 day Experience Strategy sessions are created using our Experience Design approach. Sessions take participants on a thought journey, transforming how they see the world.
Enable leadership alignment and understanding.
The session will enable your cross functional leads and teams to align on an experience vision, understand their customers, and map out the experience ecosystem. This empowers each of them to achieve their individual roles in providing a differentiating, meaningful and holistic customer experience.
Tailored sessions for your specific goals and needs.
We will work with you to understand your goals for the session and then design the session specifically to meet your needs. We will enable your team to think differently, explore and align on your experience vision, as well as provide the necessary tools to continue building upon the sessions efforts.
Topics that can be covered include - Experience Vision setting, Experience DNA, Measuring Experience, Value Propositions, Profiles (Buyers, Users and Delivery), Experience Journey's and Experience Ecosystems.
Get going in the right direction, and continue the momentum.
We use our approach of understanding what success means to your experience, combined with activity-based methods to ensure that the skills, mindsets, and tools, are built throughout the session. This will enable the team to get a good start on their experience endeavors and your post-session report back will enable you to easily continue the momentum.