example customer service experience index
Below you can see some example views of data from the Customer Service Experience Index.
- Page 1: Overall breakdowns of the factors that contribute to the customer service experience and brand feeling.
- Page 2: Seeing the experience from the customer's perspective and understanding the opportunities to elevate the experience throughout their journey.
- Page 3: Comparisons which enable the leveraging of strengths from one location to another.
- Note: Use the bottom right arrow to expand the view and the <> arrows to move between pages.
Some details in this example have been masked to protect confidentiality.